Center for Child and Family Health
Durham, North Carolina
Field of Interest
Center for Child and Family Health
Position Description: Director of Developmenthttp://www.ccfhnc.org
Child and Parent Support Services (CAPSS) dba The Center for Child and Family Health
Applications will be accepted until February 26, 2014 or until position is filled.
It is a sad reality that violence and other trauma affecting children occurs at an alarming rate with consequences most accurately measured in terms of loss: the loss of trust, personal safety and security, lost potential and the loss of life. The Center for Child and Family Health (CCFH) was created in 1996 with a vision that “every child has a right to be loved, nurtured and safe.” Formed as a non-profit collaborative between Duke University, North Carolina Central University, the University of North Carolina at Chapel Hill, the Center has grown to become a national leader in research, training and the treatment of childhood trauma.
CCFH concentrates its work in the core service programs of mental health, prevention, and legal consultation. Its work is leveraged across the state, nation and overseas through its research, training, and frontline evidence-based treatment. The Center currently operates ten clinical and community programs serving children from birth through high school and their families (caregivers). In addition, the Center leads eleven training programs across the state and nation, as well as several programs in Africa. Center faculty and staff have published more than 200 articles in professional journals and provided witness testimony affecting nearly 40 appellate court decisions. In 2012-13 the Center’s local mental health clinic served more than 275 children and their families primarily from Triangle area communities, offering a treatment regimen with a proven history of success. In its entirety, the Center served more than 2,500 children and their families during the same year.
The organization is governed by a Board of Directors with representation from the three universities and the community at-large. It oversees an annual budget of approximately $5 million with 84% derived from grants and contracts, 6% from clinic billings, 3% from the three universities’ allocations, and 7% through fundraising. The 60+ member staff is led by Robert Murphy, PhD and is composed of social workers, psychologists, psychiatrists, counselors, and other professionals. On January 6, 2014 groundbreaking ceremonies were held on a new home for CCFH and other nonprofits: a 33,000 square foot building known as Kent Corner being developed by Durham-based Self-Help. CCFH’s clinic and administrative offices are currently located in the historic N.C. Mutual Building. The Center’s treatment clinic is the primary beneficiary of the organization’s fundraising efforts led by the Director of Development.
Today only 40% of the revenue required to run the mental health clinic is covered through Medicaid or other insurance; a figure that has been on a steady decline for years and is expected to decrease further. The remaining 60% (approximately $325,000) must be fundraised. Currently fundraising consists of an annual appeal, major gifts, grants, and events, including an annual fashion show. Fundraising efforts are leveraged through the help of active, dedicated Leadership Council made up of community volunteers and overseen by the Board of Directors. In the near future this fundraising program, led by the Director of Development, must be self-sufficient with administrative costs staying within small to mid-size nonprofit norms.
The Center’s new development leader must be an independent self-starter with the creativity, vision and talent for increasing the philanthropic giving outcomes while at the same time being the consummate networker, community spokesperson, team builder and advocate for increasing the fundraising program’s integration within the organization. The success for the fundraising program rests squarely on the Director of Development shoulders. It will require a professional who can articulate a clear plan of action, prioritize her/his activities, and implement the plan effectively. A recently completed development program assessment conducted by moss+ross will help in this effort. The new Director will report to the Center’s Executive Director.
The new Director of Development will have an opportunity to use the full breadth of her/his fundraising talents and skills. This is not a job for a beginner; this is a job for a successful, energetic, and creative fundraising professional with proven experience across a variety of fundraising strategies. Expanding the donor pipeline and creating a clear pathway for greater donor involvement will be key, including using the annual fashion show and other smaller events to attract new annual donors. The organization has been successful in raising some major gifts and foundation support, but there is still room to grow these parts of the effort and to begin implementing a planned giving effort. The collaboration between Duke, NCCU and UNC-CH is a source of pride and greatly benefits the Center’s research and treatment work, providing Board leadership, connections with faculty and some funding. CCFH is an independent nonprofit entity and the fundraising program is not an extension of these great universities’ development offices.
The new fundraising leader will hire and supervise an associate in a recently redesigned position. It is anticipated the associate will concentrate her/his efforts on events, stewardship, and data management. The Director must ensure that the development duo work well as an enthusiastic and well-organized team; clear in its duties and goals and flexible in assuming a variety of jobs to help grow fundraising results.
Although significant work has been done during the last several months to professionalize the fundraising records and other operational components, there is more work to be done. The next leader must know how to make the operations even better through regular evaluations and the implementation of best practices; from timely and personalized acknowledgements to data entry and reporting.
The next fundraising leader must be an energetic and dedicated networker as comfortable in one-on-one meetings as she/he is in a group; able to communicate the CCFH story in both the spoken and written word. CCFH does not have a communications/marketing person on staff, so the Director will need to be comfortable with creating, or leading the efforts to create, fundraising materials. The Director of Development will be the lead spokesperson in local outreach and community relations thereby allowing the Executive Director to focus on Center administration, research, programs, and professional networks.
Childhood trauma is not an easy subject. The Director of Development must be empathetic, knowledgeable, and comfortable with the issue and the professional staff is available to help the new leader understand the topic and the work being done at the Center. The relationship between the new fundraising leader and the professional staff is critical and although the fundraising program has been in existence for many years, its integration within the Center is not complete. There are opportunities to be seized that would benefit the fundraising program and the organization as a whole.
The Director of Development position offers an opportunity to be the leader of a fundraising effort that will have a direct impact on the lives of children and their families in our community and beyond. This is an ideal position for an independent and entrepreneurial fundraising professional with the vision and skills to drive this effort to new heights.
- Lead all aspects of a diversified fundraising strategy, including but not limited to the annual fund, major and estate gifts, special events and corporate and foundation grants. Evaluate the effectiveness of each component and make changes where necessary.
- Create a written, diversified, metrics-driven development plan with clearly defined goals, objectives, timelines, and assignment of responsibilities. Create an annual development calendar of activities, including moves management and marketing/communications.
- Prepare concise, accurate, and timely reports to the Board on progress made towards annual goals.
- Work with the Executive Director and Finance Director in the creation of the development program’s operational budget with an eye towards keeping administrative costs within the norms for small to mid-size non-profits.
- Work with the Executive Director, staff, Board of Directors and Leadership Council to create a renewed culture of philanthropy with the goal to increase the fundraising program’s integration into the organization, clarify expectations for Board and Leadership Council members concerning personal giving and be sure all are trained and ready to play a role in gift acquisition.
- Engage staff in understanding the importance of philanthropy and their participation in philanthropic efforts to the welfare of the Center.
- Manage a personal portfolio of 25-50 major gift prospects and support the work of Board and Leadership Council volunteers to reach out to another 15-30 major gift prospects.
- Work with the Leadership Council and assist with the recruitment and retention of its members.
- Create or make arrangements for the creation of key communications and marketing materials including print and web.
- Engage in networking opportunities in the community that will create greater awareness of the CCFH and increase its reputation in the community.
- Serve as a key liaison in arranging for speaking and media opportunities for the Executive Director, staff, and volunteers and also serve as a spokesperson for the organization.
- Supervise, mentor and evaluate a development associate; be clear on expectations and the important role the associate plays in the success of the development program. Hire and supervise contractors as needed.
- Ensure the operational side of the fundraising program is running smoothly and effectively, including but not limited to, entering and retrieving information from ETapestry, timely and appropriate gift acknowledgements, gift acceptance policies, and reports to the Board. Review all policies and procedures related to the development program on a regular basis and make revisions or changes as necessary.
- Develop a thorough knowledge of the history, major accomplishments and challenges of the CCFH, the key leaders and funders who have made a significant impact in the past and present and a good working knowledge of childhood trauma and the work being done by the Center in its prevention and treatment.
Education and Preferred Qualifications
- Bachelor’s degree required.
- 5+ years of professional experience in a nonprofit organization, with a proven track record of fundraising success.
- Experience in the full range of fundraising including major gifts of $10,000+, annual funds, sponsorships, grants, and special events. Experience with planned giving a plus.
- Exceptional planning skills; goal-, results- and detail-oriented with the ability to set and meet deadlines. Able to construct, articulate, and implement written annual development plans and to prioritize tasks.
- Self-starter with a flexible and adaptable work style, able to manage competing demands and work independently without close oversight; creative and entrepreneurial with a sense of humor.
- Strong team leader with experience managing work groups and/or volunteers.
- Willingness to assume responsibility for the completion of a variety of tasks, large and small, to meet organizational goals.
- Excellent communication skills, both written and oral; ability to influence and engage a wide range of donors and key stakeholders.
- Experience with communications/marketing and balancing social and traditional media is a plus.
- Eager and skilled networker who enjoys getting out into the community, attending events and participating in civic groups and activities which will better position the organization for success.
- Passion for the mission and the ability to engage with clients and professionals.
- Fundraising success in the Triangle region of North Carolina, a mental health-related, social service or medical institution are all pluses.
- Ability to work a flexible schedule including occasional weekends and nights.
To apply: Submit one document that includes your cover letter (including your salary requirements and how you learned about the position) and resume and send via email to:
Mr. Robert Murphy, Ph.D.
Center for Child and Family Health
Applications will be accepted until February 26, 2014 or until the position is filled.
The Center for Child and Family Health is an Equal Opportunity Employer.
Writing samples and references will be required from finalists who will be notified after the application deadline. Academic, credit and criminal checks will be conducted before a final offer is made. At least five references will be required for finalists.
The consulting firm of moss+ross (www.mossandross.com) has been retained to assist with the search.
February 12, 2014