July 31, 2014

Manager of State Restaurant Association Relations

National Restaurant Association

Washington, District Of Columbia


Field of Interest

To apply for a position

We periodically recruit qualified candidates for various staff positions. To apply for a position, submit the requested materials to:

National Restaurant Association

Attn: Human Resources

2055 L Street NW, Suite 700

Washington, DC 20036

Fax: (202) 331-5991

E-mail: jobs@restaurant.org

Manager of State Restaurant Association Relations

Department: State Restaurant Association Relations

This job description provides a general guideline to the most common duties, responsibilities, and minimum requirements for this position.  It is not all inclusive and the actual position may vary as circumstances indicate or as determined by the Association.  Working hours are primarily a “business hours” position, but the Manager of State Restaurant Association Relations may need to work varied hours to include weekends and nights, as business needs dictate.

Summary of Position:

The Manager of State Restaurant Association Relations focuses on strengthening enterprise-wide relations with the State Restaurant Associations (SRAs) as well as improving their ability to be successful on political and legislative issues.  Primary duties include providing professional leadership to the activities of the Council of State Restaurant Associations (CSRA) and identifying, developing and implementing methods of improving the effectiveness of the SRAs, as well as the quality of the interaction and collaboration with NRA across all parts of the relationship.

Principle Duties:

  • Works as part of State Restaurant Association team to accomplish Association goals.
  • Assists Vice President of State Restaurant Association Relations to accomplish departmental goals.
  • Supports all internal team members and departments following the Association mission and values while promoting Association culture.
  • Responsible for developing and maintaining strong working relationships with key staff personnel at all SRAs
  • Serves as key Association staff contact for the Council of State Restaurant Associations (CSRA) and directs Association involvement in all CSRA meetings and events
  • Manages annual goals, strategies and metrics for CSRA
  • Establishes strong relationships among key parts of the NRA enterprise in order to ensure collaboration with the SRA’s
  • Tracks the implementation and adherence to the NRA strategic plan and Dual Member Agreement among the SRA’s
  • Manages and executes all activities in conjunction with annual CEO Symposium for SRA executives and volunteers
  • Manages participation in quarterly planning meetings between NRA senior staff and CSRA board of directors
  • Communicates effectively and persuasively to SRA community regarding NRA meetings, activities and events
  • Plans and coordinates activities of four CSRA/NRA Work Groups comprised of SRA representatives and NRA staff
  • Identifies barriers to stronger working relationships between the Association and SRAs and aggressively works to eliminate them
  • Leads efforts to communicate and disseminate information regarding SRA activities throughout the Association as appropriate
  • Works to improve Association understanding of the SRA community and SRA community understanding of the Association
  • Actively seeks new means of collaboration between Association and SRAs
  • Identifies and documents advocacy best practices for SRAs and works to promote them  on a universal basis
  • Provides strong financial management of the SRA relations budget
  • Researches and identifies current barriers to a positive relationship between NRA and the SRAs
  • Develops and makes readily available tools and resources to allow SRAs to improve their capacity for advocacy, sales, products, membership, industry education, and communication
  • Maintains a web portal for SRA staff use in accessing tools, resources and information
  • Works with Public Policy team to provide SRAs with timely resources to allow them to more effectively engage in specific public policy issues
  • Measures, analyzes and reports on the SRA participation and utilization of NRAs programs
  • Creates and maintains comprehensive demographic information on each SRA, and tracks participation and benefit from NRA products, programs
  • Provides a strong and credible voice for the Association and the industry with key stakeholders

Secondary Duties:

  • Works on special projects and other duties as required helping to promote department’s success.
  • Collaborates with the IT team on IMIS as it relates to the SRA’s
  • Coordinates with the Education Foundation to support Pro-Start among the states
  • Supports the sales team of ServSafe and other member products in the states as appropriate
  • Supports and assists the Public Policy, Research and Communications teams on initiatives involving the SRA’s

Position Specifications:

  • Essential Use of Following Tools:   
    • Computer
    • Association membership database
    • Advocacy management software
    • Legislative tracking software
    • Printer
    • Fax Machine
  • Essential Training/Certifications: 
    •  Bachelor’s degree is required
    • Minimum five years experience in an association or corporation handling government affairs, membership or development
    • Experience in or knowledge of the restaurant industry is preferred
  • Essential Skills/Knowledge:
    • Significant communication skills in written and verbal formats; showcases clear and concise manner
    • Significant business and stakeholder relationship building experience
    • Strong organizational skills
    • Strong time management skills
    • Strong problem-solving skills
    • Strong interpersonal and diplomacy skills
    • Ability to communicate clearly and concisely
    • Computer literate (Excellent knowledge of Excel, Word, Outlook and PowerPoint applications)
    • Ability to learn other computer software programs, and enter and maintain accurate data/information
    • Ability to work as part of a team and to work independently; a self-initiator, versatile and assumes risk with responsibility
    • Fundamental understanding of the restaurant industry/business environment
    • Knowledge of office equipment such as fax and telephone
    • Ability to maintain confidentiality of work records
    • Flexible and resilient
  •  Essential Mental Requirements: ◦ ​Must be able to work as an integral part of the State Restaurant Association Relations Team
    • Must be able to maintain good rapport with all departments
    • Must be able to cope within a fast-paced work environment
    • Must be able to manage multiple projects with minimal supervision
    • Must be able to understand the importance of the position for the success of the business
    • Ability to accept change and be flexible; focusing on action and outcomes
    • Must be able to act with honor, character and integrity Be on time and with a minimal amount of absence

Date Posted
July 8, 2014

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