January 29, 2015


How to ‘talk down’ angry donors

In maintaining a long working relationship with a donor, the inevitable conflicts are bound to arise. Learning to respond in stressful situations can build a base of consistent and loyal benefactors.

Mark Drozdowski, executive director of the Fitchburg State College Foundation, shares this story, published by The Chronicle of Higher Education, about communicating with a disgruntled donor.


n/a

Connect with PJ

Facebook  Twitter  
PJ Google+  PJ LinkedIn


Nonprofit Jobs

Resource Directory

  • Triangle Radio Reading Service
    Connecting people who are blind and print impaired to each other, their communities, and families by delivering news, information, and entertainment using the latest audio technology.
  • Sage
    Fundraising and Accounting software

Our Home

North Carolina State University Institute for Nonprofits at N.C. State University

Our Partners