November 21, 2014


The power of the interim executive director

2 comments

Jeanie Duncan

Jeanie Duncan

By Jeanie P. Duncan

When a nonprofit experiences a leadership transition, hiring an interim executive director can be the most logical and positive action its board can take.

Leadership change is an increasingly common aspect of nonprofit organizational life.

Multiple studies warn of the impending turnover of top leadership in the nonprofit sector, due in great part to the aging and retiring Baby Boomer population.

It's not a matter of if, but when, the change is coming.

When faced with a leadership transition, remember this: Research and practice suggest that groups that plan well and use a skilled interim executive director emerge stronger, more fiscally sound, and with higher levels of optimism about the future impact of their programs and services.

Leadership transition is a period commonly marked with emotion, tension and stress.

Internally, the staff and board are in the midst of separating from the previous executive, while the departing director is in an in-between state and can be confused about how much influence he or she wants to have, or should have, on the agency's future.

If the director's departure is forced, emotions may be particularly high.

Externally, some funders, donors and volunteers will take a wait-and-see approach before becoming involved and investing in the organization.

This can create strain between needs and resources, further taxing administrative systems.

A highly skilled interim executive director temporarily takes the helm of an organization, helps the board and staff address important systems and capacity issues, and lays the groundwork for the following leader's success.

This leader:

  • Serves as a bridge, giving the board ample time to conduct a thoughtful search process, while managing the day-to-day executive responsibilities that include conducting an objective organizational review, leading anxious staff, reassuring wary funders and keeping finances and revenue generation on track.
  • Tackles unique challenges related to the transition, building on strengths and addressing particular vulnerabilities.
  • Helps the board clarify its vision and future leadership needs.
  • Models excellence in management and leadership.
  • Mentors the new executive director once appointed.

When considering hiring an interim executive director for your organization:

  • Begin with the end in mind. Your board should determine what it wants and needs and what is most critical to success over the next few months.
  • Identify urgent issues or challenges currently facing your organization.
  • Review the current executive director's job description, determine priorities for the transition period and draft a job description for the interim executive director.
  • Seek an interim executive director with solid management experience and a transition skill set. This takes precedence over familiarity with your organization or industry.
  • Consider that the assignment is both temporary (four to eight months) and part-time (20 to 25 hours a week), and that the individual should not be a candidate for the full-time position.
  • Realize that, due to the unique demands of the role, interim executives almost always are paid higher on an hourly basis than the agency's permanent executive (although most interims are part-time and do not receive normal agency benefits).
  • Tap local resources for potential candidates, such as nonprofit-degree programs, consultants serving the nonprofit sector, industry-sector affinity groups, and nonprofit consortiums. These sources could potential be candidates to serve as the interim executive director or may know of qualified individuals to serve.

There is great power and potential in this "neutral zone" - the space after the former director leaves and the new leader begins.

The organization is more open to change than usual and is poised to leverage that heightened opportunity.

And while systems and culture become a bit "unglued" during this period, they can be put together in new and exciting ways that leave the nonprofit stronger and more sustainable.

Jeanie P. Duncan, CFRE, is president of Raven Consulting Group in Greensboro, N.C., a firm specializing in organizational transition and leadership development in the nonprofit sector.

Comment on this article

Comments

Having served as both executive director (ED) and interim executive director (IED) of multiple groups (but never in both roles for the same group) during the last 14 years, I agree with the author about the value of the IED and thoughtful transition planning. Transitions can be stressful! An experienced IED calms the waters, guarantees experienced oversight and makes possible seamless ongoing operations. At the same time an ED can clarify and tackle strategic issues. Although the position is typically short-term and part-time, I have found it of tremendous value to Boards and Officers as well. An outsider's perspective can lead to improved procedures, offer useful comparative data, promote better programmatic assessment (as a result of interviews, surveys, focus groups, and formal evaluation processes), and even help refine mission in the face of new opportunities or newly revealed strengths. As a consultant, I offer many services, but serving as an IED through Strategic Assessment & Solutions is one of the most rewarding. Often an IED role leads to assistance with strategic planning down the road and an ongoing relationship. After all, EDs can't do everything, and a smart Board and ED know that. Searching online for nonprofit consultants who have served as EDs is another good approach to find an IED: testimonials and references are visible on websites, and the individual's approach is usually clear as well.

Joan R. Goldberg
Principal and Managing Director
Strategic Assessment & Solutions
http://www.sas4nonprofits.com

Jeanne,

I applaud your efforts to raise awareness among board members that executive transitions can be a time of opportunity and growth for the nonprofit. The longer an ED serves, the more likely that the organizations will benefit from his/her strengths and suffer from his/her weaknesses.

Knowing that there is the option of an interim ED should be reassuring to many boards, whether the transition is planned or unplanned.

Chris McLeod
The Cultural Trust

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